Privacy Policy for OrderlyAI

At Wings of Understanding LTD, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use OrderlyAI, a WhatsApp-based bot service powered by AI, that interacts with you via WhatsApp messages.

By using OrderlyAI, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide our services, we collect the following types of information:

  • Personal Information: Includes your name, phone number, and any other information you may share through WhatsApp conversations.
  • Usage Data: Information about how you interact with OrderlyAI, including messages sent and received, time of interactions, and usage statistics.
  • Device Information: May include your IP address, browser type, device type, operating system, and location (if applicable) to improve service performance.

2. How We Use Your Information

  • To provide you with the OrderlyAI service, allowing the bot to respond to your incoming messages and queries.
  • To improve the functionality and performance of the bot and related services.
  • To analyze user interaction data for research, improvements, and marketing purposes.
  • To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following:

  • Service Providers: Trusted third-party service providers assisting in cloud hosting, analytics, and customer support.
  • Legal Compliance: Disclosure of information if required by law or valid legal requests (e.g., court orders or government agencies).

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

5. Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to applicable legal requirements.
  • Opt-out: Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies

We may use cookies and similar technologies to enhance your experience when using our service. Cookies help us analyze trends, administer the website, and track user movements. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

  • Phone:+972 58-476-2626
  • Address: Hashofar 5 Givaat Zeev

Thank you for trusting OrderlyAI with your data!